Return & Exchange

RETURN

For reasons of safety and hygiene, underwear, socks, face mask, block & care golf patch, Dalot golf Stockings, golf gloves are not eligible for refund or exchange.

The product must be returned in the same condition it was sent with original packaging. Vamp creases and bottom wear on shoes will not be accepted. We reserve the right to refuse returns and exchanges that do not meet these criteria.
We want you to be satisfied with your purchases. If that’s not the case, simply request a return through our Return Portal!
We will gladly accept merchandise that meets the eligibility. So, just follow below instructions for an easy return. ūüėä
Still have questions? Email us at info@nevermindallgolf.com with your full name, order number and we will get back to you shortly.

We gladly accept return merchandise in resell-able condition, and damaged items will be deducted 30~50% from your original transaction amount.

 

Shoe purchase return/ restocking 

Lambda

Since Lambda is handmade craft shoes delivered from Europe, the items are subject to a 15% restocking fee on all returnable items within the 14 days of the purchasing date depending on their condition when returned.

If you are exchanging sizes and having any issues with Lambda shoe purchase, please contact info@nevermindallgolf.com for more assistant.

Giclee

Since Giclee is handmade craft shoes delivered from South Korea, the items are subject to a 15% restocking fee on all returnable items within the 14 days of the shipment received date depending on their condition when returned.

If you are exchanging sizes and having any issues with Giclee shoe purchase, please contact info@nevermindallgolf.com for more assistant.
** All personalized shoes are not returnable unless it is defective.

Duca

If you wish to return/exchange sizes, please send a request to info@nevermindallgolf.com and we will send you a return authorization.

Any return shipping, you, the buyer, are responsible for paying.

 

Stand bag purchase return/ restocking

Since the golf stand bag is luxury price category item, all stand bags are subject to a flat $150 restocking fee on all returnable items within the 14 days of the shipment received date depending on their condition when returned. This includes all the shipping costs related to the purchase. 

(* If you placed an order and received free shipping but returned an item and you no longer qualify for the free shipping, therefore you, the buyer, are responsible for paying the original cost of shipping and the return shipping cost.)

If you wish to change colors or any other matters, please contact info@nevermindallgolf.com for assistant.  Some shipping charge may occur.

 

 


RETURN PROCESS
    • Return request must be submitted within¬†14 days of purchase.
      *Return shipping should be started within 72 hours of submitting the return request/receiving the return label (failing of this may cause deduction of 10% from the full refund)

      - Final sales items cannot be returned or exchanged
      - Returned items much have tags still on and be returned in original product packaging
      - Returned items must have no visible signs of wear or use

    • Visit our¬†Return Portal¬†for domestic returns & follow the steps
    • Once approved, you will receive an email with the label within 1 business day
    • Simply attach the label and drop off your package at USPS location/dropbox
    • Refund with label fee deduction will be processed within 1 to 3 days of receipt of your package, and you will be notified via email once the refund has been issued

    RETURN LABEL FEE

    Nevermindall USA merchandise is sourced and selected to our overseas warehouse, and then shipped to the US location. With the logistic cost having significantly increased impacted by the inflation, we cannot avoid deducting shipping fee (on both trips) on all returns. However, if you choose to get store credit, only one way of shipping fee will be deducted. Please contact sokim@sokimnewyork.com for more detail.
    Otherwise, all returns will be deducted accordingly from your refund as per the table below.

    1 item $12
    2~3 items $20
    3 or more items $30
    Over 3 lbs. and over $35

     *On most apparel purchases


    If you wish to change colors/size of the clothing merchandise, please contact 
    sokim@sokimnewyork.com for assistant. 



    TO BE ELIGIBLE FOR A RETURN
      • Unused
      • In the original package
      • In the same condition that you received it
    *Final sale items cannot be returned
    *If returned product is damaged or is not in sellable condition, 40-50% of original price will be deducted from the refund

    RETURN ADDRESS:

    NEVERMINDALL USA

    328 Changebridge Rd
    Pine Brook, NJ 07058
     
     

     

    EXCHANGE

    NEVERMINDALL US does not offer an exchange policy. If you wish to exchange, we suggest following the return policy and start a new order.

      

     
    REFUNDS

    TIMING FOR A REFUND
      • When we receive your package, we will process the refund within 7 business days and email you this transaction has taken place
      • There is often some processing time before a refund is posted, hence if you haven't received a refund yet, first check your bank account again

      REFUND FOR MY ORDER
        • Most refunds on returns are in the form of original payment
        • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item
        • We will also notify you of the approval or rejection of your refund
        • Shipping and handling costs are not refundable

        METHODS OF REFUND
          • Credit card: Refund your purchase amount to that same card
          • Store credit for future use
          • Shipping and handling costs are not refundable

          ORDER CANCELLATION


          You cannot cancel any items that are already at the¬†‚Äú Shipped by the Brand ‚Ä̬†status. If your order has already shipped and cannot be modified, you may follow our return policy.

          Refused packages are subject to a re-stocking fee of $15 which will be deducted from the refunded amount.

          Final sale / Made-to-order items cannot be cancelled without reference to shipping status.

          We reserves the right to cancel orders anytime without reference to shipping status.