Return & Exchange
For reasons of safety and hygiene, underwear, socks, and face mask are not eligible for refund or exchange.
For LAMBDA products, 15% of the original price will be deducted from the refund/exchange for the restock fee since Lambda is handmade and shipped from Europe.
For all golf bags/boston bags/pouches in Crision and DADT, 15% of the original price will be deducted from the refund/exchange for the restock fee as we take special care and process for the luxury items.
- Return request must be submitted within 30 days of purchase.
*Return shipping should be started within 72 hours of submitting the return request/receiving the return label (failing of this may cause deduction of 10% from the full refund)
- Final sales items cannot be returned or exchanged
- Returned items much have tags still on and be returned in original product packaging
- Returned items must have no visible signs of wear or use
- Visit our Return Portal for domestic returns & follow the steps
Once approved, you will receive an email with the label within 1 business day Simply attach the label and drop off your package at USPS location/dropbox Refund with label fee deduction will be processed within 1 to 3 days of receipt of your package, and you will be notified via email once the refund has been issued Return label fee will be deducted accordingly from your refund
- Return label will be charged at USPS weighted rate
- In the original package
- In the same condition that you received it
- When we receive your package, we will process the refund within 7 business days and email you this transaction has taken place
- There is often some processing time before a refund is posted, hence if you haven't received a refund yet, first check your bank account again
- Most refunds on returns are in the form of original payment
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item
- We will also notify you of the approval or rejection of your refund
- Shipping and handling costs are not refundable
- Credit card: Refund your purchase amount to that same card
- Reward Point: Credit equivalent points to your account