NEW APPAREL BAGS SHOES HATS ACC GEAR SKINCARE FINAL SALE
Return & Exchange
RETURN

For reasons of safety and hygiene, hats, underwear, socks, face mask, block & care golf patch, Dalot golf Stockings, golf gloves & arm sleeves, hand warmers are not eligible for refund or exchange.

The product must be returned in the same condition it was sent with original packaging. Vamp creases and bottom wear on shoes will not be accepted. We reserve the right to refuse returns and exchanges that do not meet these criteria.
We want you to be satisfied with your purchases. If that’s not the case, simply request a return through our Return Portal!
We will gladly accept merchandise that meets the eligibility. So, just follow below instructions for an easy return. 😊
Still have questions? Email us at info@nevermindallgolf.com with your full name, order number and we will get back to you shortly.

We gladly accept return merchandise in resell-able condition with hang tags properly placed, and damaged items will be deducted 30~50% from your original transaction amount.

 

All Shoe purchase return/ restocking (except for Duca)

 

If you are exchanging sizes and having any issues with Lambda shoe purchase, please contact info@nevermindallgolf.com for more assistant.

Since most of our shoe brands our shipped from overseas and is 100% handmade craft shoes, the items are subject to 15% restocking fee on all returnable items within the 30 days of the shipment received date depending on their condition when returned.

** All personalized shoes are not returnable unless it is defective.

 

Duca Del Cosma

If you wish to return/exchange sizes, please send a request to info@nevermindallgolf.com and we will send you a return authorization.

Any return shipping, you, the buyer, are responsible for paying.

 

Stand bag purchase return/ restocking

Since the golf stand bag is luxury price category item, all stand bags are subject to a flat $150 restocking fee (*Half Bag : $49 restocking fee) on all returnable items within the 14 days of the shipment received date depending on their condition when returned. This includes all the shipping costs related to the purchase. 

(* If you placed an order and received free shipping but returned an item and you no longer qualify for the free shipping, therefore you, the buyer, are responsible for paying the original cost of shipping and the return shipping cost.)

If you wish to change colors or any other matters, please contact info@nevermindallgolf.com for assistant.  Some shipping charge may occur.

 

 

RETURN PROCESS
    • Return request must be submitted within 30 days of shipment received date.
      *Return shipping should be started within 72 hours of submitting the return request/receiving the return label (failing of this may cause deduction of 20% from the full refund)

      - Final sales items cannot be returned or exchanged
      - Returned items much have tags still on and be returned in original product packaging
      - Returned items must have no visible signs of wear or use

    • Visit our Return Portal for domestic returns & follow the steps
    • Once approved, you will receive an email with the label within 1 business day
    • Simply attach the label and drop off your package at USPS location/dropbox
    • Refund with label fee deduction will be processed within 1 to 3 days of receipt of your package, and you will be notified via email once the refund has been issued
    RETURN LABEL FEE

    Nevermindall USA merchandise is sourced and selected to our overseas warehouse, and then shipped to the US location. With the logistic cost having significantly increased impacted by the inflation, we cannot avoid deducting shipping fee (on both trips) on all returns. However, if you choose to get store credit, only one way of shipping fee will be deducted. Please contact info@nevermindallgolf.com for more detail.
    Otherwise, all returns will be deducted accordingly from your refund as per the table below.

    1 item $20
    2~3 items $30
    4 or more items $40
    Over 3 lbs. and over (and shoes) $50
    Total return Value over $1K Deduction of 10% of the merchandise

     *On most apparel purchases


    If you wish to change colors/size of the clothing merchandise, please contact     sokim@sokimnewyork.com for assistant. 


    TO BE ELIGIBLE FOR A RETURN
      • Unused
      • In the original package
      • In the same condition that you received it
    *Final sale items cannot be returned
    *If returned product is damaged or is not in sellable condition, 40-50% of original price will be deducted from the refund

     

    *Purchases made with a combined discount of 15%-30% are eligible for exchange or store credit within 30 days of order received.
    *Purchases made with a combined discount of greater than 30% are final sale (includes markdown items and promo code usage). 

     *Only defective products will be replaced within 30 days from the date of receipt, but this does not apply to customer washing or careless use. If it is not Manufacturer's defective, Nevermindall Golf is not responsible if repairs are required.

     

    RETURN WARNING

    While Nevermindall Golf does not have a specific return limit, we may take notice of shoppers who return nearly every order.
    If you make frequent returns or have a high rate of returned items  (if return rate exceeds 55% or more from the total purchase in history), you may receive a warning from us reminding you of the store's return policies and our ability to limit or ban your account at our discretion. If the activity continues, Nevermindall reserves the right to limit or block returns on your account. 

    By understanding and adhering to Nevermindall's return policy, shoppers can help to ensure a positive experience for both customers and the merchants.

    To avoid being flagged as a frequent return customer, we encourage you to review our return policy.
    RETURN ADDRESS:

    NEVERMINDALL USA

    328 Changebridge Rd
    Pine Brook, NJ 07058
     
     

     

    EXCHANGE

    Nevermindall does not accept exchanges. Customers must follow the return process (stated above) for any unwanted products, and will need to place a new order for their desired product.

    Nevermindall is not able to alter orders once they have been placed. Refused packages are subject to a re-stocking fee of $15. If you would like to change the size of an item in your order, the item will need to be cancelled, and a new order must be placed.

      

     
    REFUNDS
    TIMING FOR A REFUND
      • When we receive your package, we will process the refund within 7 business days and email you this transaction has taken place
      • There is often some processing time before a refund is posted, hence if you haven't received a refund yet, first check your bank account again
      REFUND FOR MY ORDER
        • Most refunds on returns are in the form of original payment
        • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item
        • We will also notify you of the approval or rejection of your refund
        • Shipping and handling costs are not refundable
        METHODS OF REFUND
          • Credit card: Refund your purchase amount to that same card
          • Store credit for future use
          • Shipping and handling costs are not refundable
          ORDER CANCELLATION


          You cannot cancel any items that are already at the “ Shipped by the Brand ” status. If your order has already shipped and cannot be modified, you may follow our return policy.

          Refused packages are subject to a re-stocking fee of $15 which will be deducted from the refunded amount.

          Final sale / Made-to-order items cannot be cancelled without reference to shipping status.

          We reserves the right to cancel orders anytime without reference to shipping status.